Terms & Conditions

These Terms & Conditions apply to all purchases made through www.paradaiza.com. By placing an order, you agree to the terms set out below.

About Us

PARA-DAIZA is operated by Daiza Projects Ltd, a company registered in Scotland.

• Trading name: PARA-DAIZA

• Company number: SC730962

• VAT number: GB410337934

• Registered address: 1 Glanville Place, Stockbridge, Edinburgh, EH3 6SZ

Orders & Acceptance

All orders placed through our website are subject to acceptance and availability. Once an order is placed, you will receive an order confirmation email. This does not guarantee acceptance of the order. If an item becomes unavailable, we will contact you as soon as possible and issue a full refund where applicable.

Pricing & Payment

All prices are shown in GBP (£) and include UK VAT where applicable.

We reserve the right to amend prices at any time, but prices shown at the time of checkout will always apply to that order.

We accept payment via Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay. Payments are processed securely through Shopify’s encrypted payment gateway. Orders are charged at the point of dispatch.

Shipping & Returns

Shipping options, delivery times, and returns information are outlined on our Shipping & Returns page. Please review this page before placing an order.

Product Information

We make every effort to display products accurately. However:

• Colours may vary slightly depending on your screen settings

• Measurements and descriptions are provided as guides

• Availability is not guaranteed until an order is confirmed

We reserve the right to withdraw or amend products at any time.

Customer Responsibilities

Customers are responsible for providing accurate and complete information, including delivery address and contact details. You must be at least 18 years old or have permission from a parent or guardian to place an order.

Intellectual Property

All content on this website — including text, images, branding, and logos — is the property of PARA-DAIZA and may not be copied, reproduced, or used without prior written permission.

Account Use & Termination

We reserve the right to suspend or terminate access to our website or services if misuse, fraudulent activity, or breaches of these terms are identified.

Feedback & Complaints

We want every customer to be happy with their experience. If you have feedback or a complaint, please contact hello@paradaiza.com, clearly stating the issue. We aim to respond within a few working days and resolve matters fairly and promptly.

Governing Law

These Terms & Conditions are governed by UK law and any disputes will be subject to the jurisdiction of the UK courts.

Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page, and continued use of the site constitutes acceptance of the updated terms.

Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your personal information.

Information We Collect

We may collect:

• Name, email address, phone number

• Billing and shipping address

• Payment details (processed securely via Shopify — we do not store card details)

• Order history and customer service correspondence

How We Use Your Information

Your information is used to:

• Process and fulfil orders

• Communicate with you about your order

• Provide customer support

• Improve our website and services

• Send marketing emails (only if you opt in)

Sharing Your Information

We only share information with trusted third parties where necessary, including:

• Payment processors

• Shipping providers

• Website and analytics services

We never sell your personal data.

Cookies

Our website uses cookies to improve functionality and user experience. You can manage cookie preferences through your browser settings.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request corrections

• Request deletion

• Withdraw consent for marketing communications

To exercise any of these rights, contact hello@paradaiza.com.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please email hello@paradaiza.com.